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Our Mission at Nusuk Masar
At Nusk Masar, our mission is to provide seamless, safe, and memorable Umrah experiences for every pilgrim. We are committed to:
- Facilitating Umrah Services – From visa issuance to airport reception, hotel check-in, and organized visits in Makkah and Madinah.
- Ensuring Comfort & Convenience – Offering professional support, transportation, and hospitality at every step of the journey.
- Delivering Spiritual Value – Allowing pilgrims to focus fully on their devotion while we manage all logistical arrangements.
- Excellence in Service – Maintaining high standards, reliability, and trustworthiness in every aspect of our operations.
Our goal is to be a trusted partner for pilgrims, ensuring that every Umrah journey is smooth, organized, and spiritually fulfilling.
Our activities in Nusk Masar
At Nusk Masar, we specialize in providing comprehensive services for pilgrims, including:
- Umrah Visa Issuance – Assisting pilgrims with official visa processing and guaranteeing secure and timely issuance.
- Airport Reception Services – Welcoming pilgrims upon arrival, luggage assistance, and transportation coordination.
- Hotel Reception in Makkah & Madinah – Smooth check-in, welcome packages, and on-site support throughout the stay.
- Organized Visits & Trips – Planning and guiding visits to holy sites in Makkah and Madinah with comfortable transportation.
- Pilgrim Support Services – Continuous assistance during the entire Umrah journey to ensure comfort and convenience.
Visa Issuance Guarantee
- Official Authorization
Our company is officially connected with the Saudi Ministry of Hajj & Umrah’s approved platforms, such as Nusuk, which grants us the authority to issue Umrah visas directly. - Receiving Pilgrim Information
- Valid passport copy (minimum 6 months validity).
- Recent personal photo with a white background.
- Contact details.
- Data Entry in the System
The pilgrim’s details are entered into the official system, and the type of visa (individual or within a package) is selected. - Payment of Fees
Once the data is verified, the visa issuance fees are paid through official channels. - Electronic Visa Issuance
Within a short time (usually from a few hours up to one business day), the electronic Umrah visa is issued and delivered to the pilgrim via email or WhatsApp for direct printing. - Additional Services
Along with visa issuance, Nusk Masar also provides:
- Hotel reservations in Makkah and Madinah.
- Transportation services between cities.
- Coordination with service providers to ensure a smooth and comfortable pilgrimage experience.
Airport Reception Services
Upon arrival, our team warmly welcomes pilgrims at the airport with Meet & Greet services. After reception, we provide:
- Luggage Assistance – Helping guests with their baggage to ensure a smooth transition.
- Immigration & Customs Guidance – Assisting in navigating airport formalities quickly and comfortably.
- Transportation Coordination – Escorting pilgrims to their designated vehicles for safe and timely transfer to Makkah or Madinah.
- Hospitality & Refreshments – Offering light refreshments and ensuring guests feel comfortable after their journey.
- Hotel Check-in Support – Guiding pilgrims through the hotel check-in process to make their arrival stress-free.
- Continuous Care – Providing 24/7 assistance for any immediate needs after arrival.
Hotel Reception in Makkah & Madinah
In addition to airport services, Nusk Masar provides a warm and professional reception for pilgrims upon arrival at our partner hotels in Makkah and Madinah.
Our services include:
- Personalized Welcome – Greeting guests at the hotel lobby with hospitality and care.
- Express Check-in Assistance – Supporting pilgrims with a smooth and quick check-in process.
- Welcome Packages – Providing essential items, information kits, and refreshments upon arrival.
- Room Guidance – Escorting guests to their rooms and ensuring their comfort.
- On-Site Support – Our team remains available at the hotel to assist with any needs during the stay.
Organized Visits & Trips in Makkah & Madinah
Nusk Masar offers carefully planned trips and visits for pilgrims to ensure a smooth and meaningful experience in Makkah and Madinah.
Our services include:
- Ziyarat Planning – Organizing visits to holy sites in Makkah (Kaaba, Masjid Al-Haram) and Madinah (Masjid Al-Nabawi, Quba Mosque, Uhud).
- Transportation Arrangements – Providing comfortable and timely transport for all trips.
- Guided Tours – Offering knowledgeable guides to explain historical and religious significance of each site.
- Customized Itineraries – Designing schedules that match the preferences and needs of pilgrims.
- Support Throughout the Trip – Ensuring assistance and guidance at every stop for a safe and organized journey.